Privacy Policy

Effective Date: October 7, 2026
Last Updated: October 7, 2026

I Buy Houses With Fire Damage Charlotte (“I Buy Houses With Fire Damage Charlotte,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit ibuyhouseswithfiredamagecharlotte.com (the “Website”), submit information concerning real estate, request a cash offer, communicate with us, or otherwise interact with our services.

We operate within the North Carolina real estate investment, cash-buyer, property-acquisition, marketing, and related transaction marketplace.

Depending on the property and transaction structure, we may:

• Evaluate property for possible acquisition;
• Make or facilitate a potential cash offer;
• Purchase property directly;
• Work with affiliated or independent investment partners;
• Conduct or arrange inspections and due diligence;
• Coordinate cleanout or property access where agreed;
• Work with North Carolina attorneys, contractors, inspectors, engineers, appraisers, insurers, title professionals, and other transaction participants;
• Acquire contractual or equitable rights;
• Assign contractual rights where legally and contractually permitted;
• Work with licensed North Carolina real estate professionals where legally required; or
• Determine that we will not pursue a transaction.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information:

• Directly from you;
• Automatically through the Website;
• From public records;
• From commercial property databases;
• From advertising and analytics providers;
• From telecommunications providers;
• From service providers;
• From transaction participants;
• From licensed real estate professionals;
• From affiliates and business partners; and
• From other lawful sources.

2. Information You Provide

When you request an offer, complete a Website form, call us, send an email or text message, or otherwise communicate with us, we may collect:

• First and last name;
• Telephone number;
• Mobile telephone number;
• Email address;
• Property address;
• Mailing address;
• Ownership information;
• Authority to act concerning the property;
• Property type;
• Property condition;
• Fire damage;
• Smoke and soot damage;
• Firefighting-water damage;
• Structural damage;
• Roof and foundation information;
• Electrical damage;
• Plumbing damage;
• Heating and cooling information;
• Occupancy information;
• Tenant information where relevant;
• Repair or restoration history;
• Asking price or pricing expectations;
• Desired selling timeline;
• Reason for considering a sale;
• Mortgage information voluntarily provided;
• Lien and judgment information;
• Property-tax information;
• Probate or estate information;
• Foreclosure information;
• Insurance information;
• Insurance-claim information;
• Insurance proceeds voluntarily disclosed;
• Photographs;
• Videos;
• Fire-department reports;
• Inspection reports;
• Engineering reports;
• Contractor information;
• Repair estimates;
• Environmental reports;
• Permit information;
• Ownership or title documents;
• Preferred method of contact; and
• Other information you voluntarily provide.

3. Public and Property Information

We may research a submitted property through lawful public or commercial sources.

Information may include:

• Ownership records;
• Mecklenburg County assessment information;
• Property taxes;
• Recorded deeds;
• Mortgages and deeds of trust;
• Liens;
• Judgments;
• Foreclosure-related records;
• Property characteristics;
• Sales history;
• Estimated values;
• Comparable sales;
• Building permits;
• Electrical permits;
• Plumbing permits;
• Mechanical permits;
• Code-enforcement information;
• Zoning information;
• Court records where lawfully available;
• Probate records;
• Homeowners-association information;
• Mapping information;
• Flood information;
• Environmental information;
• Property-condition information; and
• Market information.

We may combine information from these sources with information you provide.

4. Information Collected Automatically

When you use the Website, we or providers acting on our behalf may automatically collect:

• IP address;
• Browser type;
• Operating system;
• Device type;
• Device identifiers;
• Approximate location derived from IP address;
• Referring website;
• Referring advertisement;
• Landing page;
• Pages viewed;
• Links clicked;
• Dates and times of activity;
• Session information;
• Form interactions;
• Advertising identifiers;
• Marketing-campaign data;
• Lead-source information;
• Conversion information; and
• Attribution information.

5. Cookies, Pixels, Analytics, and Advertising

We may use cookies, pixels, web beacons, tags, scripts, analytics technologies, advertising identifiers, conversion tracking, call tracking, and similar technologies.

We may use these technologies to:

• Operate and secure the Website;
• Prevent fraud and spam;
• Understand Website use;
• Measure traffic;
• Attribute inquiries to marketing campaigns;
• Measure conversions;
• Evaluate advertising effectiveness;
• Create or measure advertising audiences;
• Support interest-based advertising; and
• Improve the Website and our services.

Third-party providers may process information according to their own privacy practices.

6. How We Use Personal Information

We may use personal information to:

• Respond to property inquiries;
• Research submitted properties;
• Verify ownership;
• Verify authority to sell;
• Evaluate fire and other property damage;
• Estimate property value;
• Estimate repair, remediation, cleanout, holding, closing, and resale costs;
• Determine whether we wish to acquire a property;
• Prepare or communicate potential offers;
• Schedule calls, walkthroughs, or inspections;
• Conduct due diligence;
• Facilitate potential transactions;
• Coordinate property cleanout where agreed;
• Coordinate with attorneys and other transaction professionals;
• Maintain inquiry and transaction records;
• Follow up regarding submitted properties;
• Operate and improve the Website;
• Conduct analytics;
• Measure marketing;
• Advertise our services;
• Prevent fraud and security incidents;
• Maintain legal, accounting, tax, and compliance records;
• Enforce agreements;
• Comply with applicable law; and
• Establish or defend legal claims.

7. Direct Property Acquisition

The Website presently markets our service primarily as a direct cash-purchase process.

Submitting property information permits us to determine whether we may wish to acquire the property.

A Website submission does not itself create:

• A binding cash offer;
• A purchase agreement;
• An agency relationship;
• A fiduciary relationship; or
• An obligation to buy or sell.

8. Affiliates, Investment Partners, and Assignees

Depending on a transaction, information may be disclosed to:

• Affiliated acquisition businesses;
• Co-investors;
• Investment partners;
• Prospective assignees;
• Licensed real estate brokers;
• North Carolina attorneys;
• Contractors;
• Inspectors;
• Engineers;
• Appraisers;
• Insurers; and
• Other persons reasonably involved in evaluating or completing a transaction.

Any assignment, brokerage, referral, or related activity will be handled subject to applicable North Carolina law.

9. Contract Assignments and Equitable Interests

If a transaction involves an assignable purchase agreement or other contractual interest, information may be processed to:

• Confirm the purchase contract;
• Verify assignment rights;
• Identify prospective assignees;
• Evaluate the contractual or equitable interest;
• Prepare assignment documentation;
• Coordinate attorney review; and
• Facilitate closing.

A contractual or equitable interest is different from legal title to the underlying real estate.

10. Service Providers

We may disclose information to providers supporting:

• Website hosting;
• Forms;
• Customer relationship management;
• Lead management;
• Phone services;
• Call tracking;
• Lawful call recording;
• Text messaging;
• Email delivery;
• Advertising;
• Analytics;
• Marketing automation;
• Property research;
• Cloud storage;
• Cybersecurity;
• Document processing;
• Accounting;
• Legal services; and
• Transaction support.

11. Business Transactions

Information may be transferred or disclosed in connection with an actual or proposed:

• Merger;
• Acquisition;
• Financing;
• Reorganization;
• Affiliate restructuring;
• Sale of assets;
• Bankruptcy; or
• Similar transaction.

12. Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

• Comply with applicable law;
• Respond to legal process;
• Respond to lawful governmental requests;
• Investigate fraud;
• Protect rights or property;
• Protect another person’s safety;
• Protect our systems;
• Enforce agreements; or
• Establish or defend legal rights.

13. North Carolina Consumer Privacy Framework

As of October 7, 2026, North Carolina has not enacted a generally applicable comprehensive private-sector consumer privacy statute comparable to the comprehensive consumer privacy laws currently in force in many other states.

North Carolina Senate Bill 1022, the proposed Consumer Privacy Act, remains pending and has not become law.

Accordingly, North Carolina residents presently do not have one generally applicable state statute granting every consumer a comprehensive package of rights to:

• Access personal information;
• Correct personal information;
• Delete personal information;
• Obtain data portability;
• Opt out of all personal-data sales;
• Opt out of targeted advertising; or
• Opt out of qualifying profiling.

Other North Carolina and federal privacy and consumer-protection laws may nevertheless apply.

14. Voluntary Privacy Requests

Even where no comprehensive North Carolina statutory privacy right applies, you may contact us to request:

• Information concerning personal information associated with you;
• Correction of inaccurate contact information;
• Deletion where reasonably practicable;
• Removal from promotional communications;
• Restrictions on future marketing contact; or
• Information about our privacy practices.

We may honor voluntary requests where reasonably practicable and consistent with:

• Legal obligations;
• Existing or prospective transactions;
• Contract records;
• Accounting and tax requirements;
• Fraud prevention;
• Litigation;
• Security needs;
• Recordkeeping; and
• Rights of other persons.

Providing a voluntary request process does not create a statutory right where one otherwise does not exist.

15. Residents of Other States

Consumers residing outside North Carolina may have rights under another state’s privacy law.

Depending on the jurisdiction, rights may include:

• Access;
• Correction;
• Deletion;
• Portability;
• Sale or sharing opt-outs;
• Targeted-advertising opt-outs;
• Profiling rights;
• Sensitive-data protections;
• Authorized-agent rights;
• Preference-signal rights; and
• Appeals.

16. Browser Privacy Signals

Some browsers transmit privacy preference signals such as Global Privacy Control.

North Carolina does not presently impose a generally applicable private-sector requirement that every Website recognize such a signal for ordinary consumer data.

Where another applicable law requires us to recognize a qualifying signal, we will process it as required.

17. Sensitive Information

Our ordinary property-offer forms are not designed to collect unnecessary highly sensitive information such as:

• Social Security numbers;
• Banking passwords;
• Payment-card security codes;
• Medical records;
• Genetic information;
• Biometric identifiers used for identification;
• Religious beliefs; or
• Similar information unrelated to evaluating real estate.

Please do not submit unnecessary sensitive information through ordinary Website forms.

18. Telephone Communications

If you provide a telephone number, we may use it to communicate regarding:

• Your inquiry;
• Your property;
• Scheduling;
• Inspections;
• Offers;
• Due diligence;
• Follow-up; and
• Potential transactions.

Where state or federal law requires additional consent before regulated automated, prerecorded, artificial-voice, or promotional communications are made, legally required consent will be obtained.

You may request that calls stop.

19. North Carolina Call Recording

North Carolina generally permits interception or recording of a wire, oral, or electronic communication where at least one party consents, subject to applicable exceptions.

We or service providers acting on our behalf may record communications for legitimate purposes such as:

• Quality assurance;
• Documentation;
• Training;
• Compliance;
• Fraud prevention; and
• Security.

Because another participant may be physically located in a jurisdiction requiring consent from all parties, additional notice or consent may be required.

Where another applicable jurisdiction imposes a stricter rule, we will follow the stricter requirement.

20. Text Messages

If you provide a mobile telephone number and applicable consent, we may communicate by text concerning:

• Your inquiry;
• Your property;
• Scheduling;
• Inspections;
• Offers;
• Follow-up; and
• Potential transactions.

Where required, separate consent will be obtained for regulated automated or marketing communications.

Consent to marketing is not a condition of receiving a property offer where prohibited by law.

Message and data rates may apply. Message frequency may vary.

Reply STOP to request that applicable messages stop.

21. Email Communications

We may use your email address to:

• Respond to inquiries;
• Communicate concerning your property;
• Provide potential-offer information;
• Schedule appointments;
• Follow up; and
• Send promotional communications where permitted.

Applicable promotional emails will contain an unsubscribe mechanism.

22. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Relevant factors may include:

• Whether an inquiry remains active;
• Whether the property remains of acquisition interest;
• Potential follow-up;
• Whether a transaction occurred;
• Contractual obligations;
• Real estate records;
• Legal requirements;
• Accounting and tax requirements;
• Fraud prevention;
• Insurance matters;
• Litigation; and
• Legitimate business recordkeeping.

23. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized:

• Access;
• Acquisition;
• Use;
• Disclosure;
• Alteration;
• Loss; and
• Destruction.

No security system or Internet transmission can be guaranteed completely secure.

24. North Carolina Security-Breach Notification

North Carolina law imposes notification requirements following certain security breaches involving qualifying personal information.

Where applicable, we will:

• Investigate the incident;
• Determine its nature and scope;
• Restore the reasonable integrity and security of affected systems;
• Notify affected individuals without unreasonable delay where required; and
• Comply with lawful law-enforcement delays.

Where consumer notice is required, North Carolina law also requires notice to the Consumer Protection Division of the Attorney General’s Office without unreasonable delay.

Where a single incident requires notice to more than 1,000 persons, additional notice requirements concerning nationwide consumer-reporting agencies apply.

25. Children

The Website is intended for adults involved in real estate matters.

It is not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 through ordinary property-offer forms.

26. Third-Party Websites and Services

The Website may link to third-party websites or services.

We do not control third-party:

• Privacy practices;
• Security;
• Content;
• Products;
• Services;
• Availability; or
• Conduct.

27. Information About Other People

If you provide information concerning another:

• Property owner;
• Co-owner;
• Heir;
• Family member;
• Executor;
• Administrator;
• Trustee;
• Tenant;
• Agent; or
• Other person,

you represent that you have authority or another lawful basis to provide that information.

28. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will revise the “Last Updated” date.

Where applicable law requires additional notice or consent concerning a material change, we will provide it.

29. Contact Us

Questions, concerns, or privacy requests may be directed to:

I Buy Houses With Fire Damage Charlotte
Charlotte, North Carolina
United States

Website: ibuyhouseswithfiredamagecharlotte.com